Update: Access PLDT Home Fibr Advance Settings using this Tool (2020)

Update: Access PLDT Home Fibr Advance Settings using this Tool (2020)

I’ve noticed this update on the PLDT Home Fibr console around early or mid of March 2018. I couldn’t really remember the exact date. But the thing is that the method where I’ve discussed about how to Access PLDT Home Fibr Modem Page with Full Privileges doesn’t work anymore.

As what Ram have pointed out in his comment, he got the same error as I had which you can see below.

menuParse.js:46 Uncaught TypeError: Cannot read property ‘documentElement’ of null
at Object._getMenusFromXML (menuParse.js:46)
at Object.setMenuDomain (menuParse.js:21)
at Object.initData (frame_3bb.js:57)
at Object.init (frame_3bb.js:32)
at HTMLDocument. (frame_3bb.js:271)
at Function.ready (jquery.js:26)
at HTMLDocument.L (jquery.js:33)
_getMenusFromXML @ menuParse.js:46
setMenuDomain @ menuParse.js:21
initData @ frame_3bb.js:57
init @ frame_3bb.js:32
(anonymous) @ frame_3bb.js:271
ready @ jquery.js:26
L @ jquery.js:33

So it might be also the same with all of you guys out there who have a PLDT Home Fibr modem but not really sure though on different versions.


The problem was that the curUserType variable that we alter to “2” actually points to an xml file where the file name is the value we set that is “2.xml”. The said file gets requested upon resuming the code execution from break mode. But that is already non-existent, so we get a 404 response, hence, showing Uncaught TypeError: Cannot read property ‘documentElement’ of null as can be seen in the console.


I won’t really dive into deep details about how I made it to work to be able to access the advance settings even using only the default “admin” account. PLDT might be able to figure this out soon. Thanks to this thread which lead me to come up with the solution.

So, here’s the tool I created which exactly looks like just the default PLDT Home Fibr modem console and here are the steps on how to use it.

1.) Open on your browser.

2.) Login to the router console first using the “admin” account.

3.) When you’re logged in, open the PLDT Home Fibr Advance Settings Tool .

You should now be able to view the advance settings tabs on your PLDT Home Fibr modem.

Disable AP Isolation

Disabling AP Isolation allows your devices connected through LAN or WIFI be able to communicate with each other. If you don’t see the AP Isolation settings by default that means you are not allowed to make any changes to that option locally.

In that case, you may need to call PLDT hotline 176, Press 3 then 2. Then request the support to disable AP Isolation for you. Not really sure if they can do it remotely but I think they can.

So before or after requesting for support make sure to enable TR069 options under Network > Remote Management > ACS Server so they won’t suspect that you altered some configuration with your modem. Just disable the TR069 options again when the Support or Technician is done configuring it to prevent PLDT from automatically upgrading the software version of your hardware.

If in case a PLDT technician will be visiting your place to assist you, please don’t show to them the tool I created.

View AP Isolation Options (Update: 04/13/2018)

For some users who don’t see the AP Isolation options under Network > WLan Settings > Basic, I updated the tool so users can see the AP isolation without having to do the “inspect element” thing every time the page is loaded.

But for this to work there are few steps that you need to take. This has only been tested to work with Chromium browser Version 41.0.2272.0. I tested it with Google Chrome version 60+ but it doesn’t work. But if you have a lower version than what I have just give it a try.

So here’s what you need to do:

1.) Close ALL instances of Chrome browser or install it if you don’t have.

2.) Open “Run” then copy and paste this “chrome.exe –disable-web-security –user-data-dir” without quotes and press Enter.

Disable Web Security for Cross Origin Domain

You should see a warning like what’s shown on the image above that is only applicable for that instance of chrome browser. Just make sure to close it when you’re done and never access other sites in it.

3.) Try logging back in to your modem’s console.

4.) Then visit the PLDT Home Fibr Advance Settings Tool.

(Update: The tool no longer works on the latest versions of software. So, I decided to take it down.)

5.) Click the “Network” Tab.

If you’re now seeing the AP Isolation options that means it worked then you can now try disabling it. If not, then your browser may have thrown exceptions and doesn’t allow the previous steps we’ve made. If you think this will cost you so much time to accomplish then just do the “inspect element” thing.

If you find issues while using the said tool, please leave them in the comments below.

Auto-Logout/Redirection Issues: Update (May 18, 2018)

It is unfortunate to all users who have experienced redirection/auto-logout issues when modifying changes within the tool. Like what I’ve said in the solution above that “PLDT might be able to figure this out soon.” and there they have it.

The above solution has been tested to work with SW version RP2616 or other later version without the patch yet. If the software version of your modem has been automatically updated to the latest then that’s probably the reason why you are no longer able to use the tool.

Cromwell Bayon

He is a self-tutored programmer and a Full-Stack Developer. He strives to excel in the newest technology as possible. He has a very high sense of technicality and analytical skills which allows him to resolve any kind of issues related to technology. He also loves woodworking. Read more about him here...

This Post Has 100 Comments

  1. Steve

    I’m trying to use the GUI to enable the Samba service on my PLDT router.
    If you look at the Samba service page, it has no “apply” or “cancel” buttons. (As a side note, neither does the DLNA service page) All the other pages have it except those. When I select the “enable” radio button and then move on to other pages, if I come back to the Samba service page, I can see the “enable” setting has not been saved, nor has the service enabled on the router.
    How do I enable the Samba service with the GUI? Or does it have to be configured via CLI (telnet)?
    I also don’t see the 2nd USB storage via FTP. USB1 is visible but not USB2 (of course there are two USB drived inserted)
    Have you found a solution to these?

  2. Jerome

    Mukhang nag update ang PLDT, nito lang July 4, 2019. Hindi na ma access yung advanced settings gamit yung tool. Naghahanap tuloy kami ng router ngayon kasi yung unang port na lang ulit ang gumagana.

  3. gary

    sir paano mapalabas ung apply button sa dlna at samba menu ng pldt fibr? Working pa ba steps ng pag disable ng ap isolation pag firmware rp2631?

  4. Billy

    I have a full admin access privilege from PLDT by agreeing to their Waiver and Assumption of Liability. All I want is to turn on all my LAN Ports (LAN port 2,3,4). The problem is when I simply tick all the boxes for the LAN ports and then hit apply to activate them, it seems that the LAN ports were activated but it doesn’t automatically hand out the IP address and DNS to the client. Is there any setting that I should know about to properly activate these LAN ports?

  5. DaveMustasa

    Sir same problem with Jonathan

    4:46 pm27th May 2018

    hi. i have a custom ip address for my pldt fibr modem, can you update the tool to accept custom url other than thank you.

  6. Romer

    May update na po ba for software version: RP2627? Thanks po

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