How to Remove a Get Started Button from Facebook Page Messenger

I have discussed in a previous post about How to Enable the Get Started Button in Facebook Messenger Bot. In this post, I’m going to show you how to remove the “Get Started” button from a Facebook Messenger Bot or Page.

Postman

Download and install the Postman application. It is a very handy tool that every developer should have for sending requests to different API endpoints.

You can just skip the above step if you already have Postman.

Removing the Get Started Button

  1. Launch the Postman application and create a New Request project.
  2. Change the Request to “DELETE”.How to Remove the Get Started Button in Facebook Messenger
  3. Set the Request URL using the following:
    https://graph.facebook.com/v6.0/me/messenger_profile?access_token=**PAGE_ACCESS_TOKEN**
  4. Update the “access_token” parameter using the actual token that you can generate in your App Dashboard for the Facebook page app you want to remove the “Get Started” button.
  5. Set the “Content/Type” in the “Headers” tab to “application/json”.
  6. Navigate to the “Body” section, select the “raw” format, and make sure the data type is set to JSON. Then paste the following object.
    {
     "fields": [
    	"persistent_menu",
    	"get_started"
     ]
    }

    As you can see, we included the “persistent_menu” in the example as that is required to be able to remove the “get_started” button. Apparently you won’t be able to use the Persistent Menu if you don’t have the Get Started button.Remove the Get Started Button in Facebook Messenger App - Request Body

  7. Click the “Send” button and you should get the following response.Postman New Request Response

Confirmation

You might need to delete the conversations if you have previously interacted with the Facebook Messenger app. Then try searching the Facebook Page again in your messenger app to see if the Button has been successfully removed.

You should see a “Message” instead of a “Get Started” button.

If you’re still having trouble, please let me know in the comments below.

Cromwell Bayon

He is a self-tutored programmer and a Full-Stack Developer. He strives to excel in the newest technology as possible. He has a very high sense of technicality and analytical skills which allows him to resolve any kind of issues related to technology. He also loves woodworking. Read more about him here...

This Post Has 4 Comments

  1. Casey

    Hi, we had this “get started” button pop up on our FB Messenger Page and we can not get it off. It’s causing a ton of havock for us. I’m not a developer and not sure how to actually remove it. Trying to go through your steps but my ignorance is hindering it. 🙂

    1. Cromwell Bayon

      Hi Casey, I do apologize if the above steps didn’t help you out to fix the issues on your own. I wasn’t also able to update this article because not all issues have all the same fix. There may be another step that needs to be done depending on how did you enable the “Get Started” button on your FB page messenger.

      But I will be very happy to assist and help you resolve the issues on your FB messenger.

      I have also helped Kimberly fixed the issues she had with her FB page messenger when she had an issue after integrating with Manychat.

      I can contact you through your email or you can send an email to omelsoft(@)gmail.com or for faster response on my messenger account at https://m.me/omelsoft.

  2. Kimberly Flynn

    Hi Cromwell,
    I made the mistake of adding the ManyChat bot to a facebook page that I help run for a dog rescue. Clearly I had no idea the damage it would cause and now I can’t get any help nor can I find anything to help direct me until I saw your article. I removed the ManyChat with direction from their staff. But the problem is I have no clue on how to get rid of the Get STarted button. I am not experienced in this but can follow step by step instructions. Do you think you could help me? I would truly appreciate it. Thank you.

    1. Cromwell Bayon

      Hi Kimberly,

      I apologize for reading your comment here just now. But I was glad that your were able to reach me out through my Messenger account and was able to help you resolve the issue.

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